Terms of service
Terms & Conditions
The use of the online store and the placing of orders through it constitutes the visitor’s/user’s full acceptance of the following terms and conditions.
1. General Information
The online store offers handmade products such as porcelain decorative items, postcards, stickers, and posters.
The business reserves the right to modify these terms at any time without prior notice. Any changes will take effect from the moment they are published on the website.
2. Product Characteristics
All products are handmade. Therefore:
- Slight variations in color, shape, or details may occur.
- Product photos are for illustrative purposes and may differ slightly from the final product.
Such variations do not constitute a defect.
3. Availability
Product availability may change without prior notice, as our products are handmade creations.
If a product becomes unavailable after an order has been placed, the customer will be notified promptly and a refund will be issued.
4. Prices & Payments
All prices are stated in euros (€) and include the applicable VAT, where applicable.
The business reserves the right to change prices without prior notice.
Available payment methods are listed on the online store, and the customer must select one of the available methods when completing their purchase.
5. Shipping
Orders are shipped within the timeframes stated on the online store.
Delivery times may be affected by external factors, such as courier delays or weather conditions, for which the business is not responsible.
Shipping costs are calculated and displayed before the order is completed.
6. Limitation of Liability
The business is not responsible for:
- Damage resulting from improper use of the products
- Delays caused by third parties
- Temporary unavailability of the website
7. Intellectual Property
All content available on the online store, including images, designs, logos, and text, is the intellectual property of the business and is protected by applicable legislation.
Copying, reproducing, or using any content without prior written permission is prohibited.
8. Personal Data
Personal data is handled in accordance with applicable data protection legislation.
The information collected is used exclusively for processing orders and improving our services.
9. Governing Law
These Terms & Conditions are governed by Greek law.
In the event of a dispute, the competent courts shall be the courts of the location where the business is based.